Privacy Policy

Effective Date: 07 July 2025

At Lab Eco Solutions & Engineering Technology (LESET), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

1. Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing/shipping address
• Job title or role

1. Non-Personal Information

• Browser type and version
• IP address
• Device information
• Date and time of your visit
• Pages you visited and time spent on the site

2. How We Use Your Information

We use your information to:

• Respond to inquiries, quotations, and service requests
• Process orders and manage transactions
• Provide customer support and technical assistance
• Improve our website, services, and user experience
• Send you updates, offers, or promotional content (only with your consent)
• Ensure legal and regulatory compliance

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers and partners who help us operate our business
• Regulatory authorities if required by law
• Couriers or logistics services to complete order deliveries
  

All shared information is handled with strict confidentiality and only used for the intended purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve functionality.

You can manage or disable cookies through your browser settings at any time.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and firewalls
• Data encryption where applicable
• Regular monitoring and updates to security protocols
  

However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for marketing communications
• Contact us regarding concerns or complaints related to data usage
  

To exercise any of your rights, please contact us at sales@lesetbd.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services, practices, or legal obligations. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us:

Lab Eco Solutions & Engineering Technology (LESET)

83/B, Shiddeshwari Circular Road
Mouchak Tower (15th Floor)
Ramna, Dhaka-1217, Bangladesh

 📞 +8801773-808081
📧 sales@lesetbd.com
🌐 www.lesetbd.com